We currently ship within the United States.
Processing Time
Orders are processed within 1–3 business days (Monday–Friday). Processing time does not include weekends or holidays.
Shipping & Delivery
Orders are shipped using reliable carriers such as USPS and UPS. Delivery typically takes 4–8 business days after shipment. Delivery times are estimates and are not guaranteed.
Shipping Cost
We offer free U.S. shipping on all orders.
Tracking
Once your order ships, you will receive a shipping confirmation email with tracking information. Please allow time for the carrier to update the tracking status.
Shipping Address
Please review your shipping address carefully before placing your order. RALLUNA is not responsible for delays or delivery issues resulting from an incorrect or incomplete address provided at checkout.
Delays
Delivery times may vary due to carrier delays, weather, holidays, or high shipping volume.
Lost or Missing Packages
If your tracking shows a delivery problem or your package appears to be lost in transit, please contact us at info@ralluna.com so we can help you review the shipment.